Terms & Conditions

PRIME PRODUCTS LTD WEBSITE TERMS AND CONDITIONS OF SUPPLY

Welcome to Prime Products Ltd's website. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please take the time to read them carefully before proceeding. If you accept these Terms and Conditions, click on the button marked "I Accept" at the end.

You may print or save a copy of these Terms and Conditions for future reference.

We reserve the right to modify these Terms and Conditions at any time. Therefore, we recommend that you review them each time you visit our website to ensure you are aware of the current terms.

ABOUT US

1.1 Our website, www.primeproducts.gr, is operated by PRIME PRODUCTS LTD, a company registered in Piraeus, Greece, with our registered office at 90, D.Moutsopoulou Str., Piraeus 18541, Greece. Our VAT number is EL998740232. PRIME PRODUCTS LTD is certified to ISO: 9001:2015 Quality Management Standards and undergoes regular audits by reputable external Notified Bodies such as Bureau Veritas.

1.2 If you need to contact us, please visit our Contact Us page.

OUR PRODUCTS

2.1 The product images displayed on our website are for illustrative purposes only. The actual products may differ from the images.

2.2 While we strive to provide accurate information, all sizes, weights, capacities, dimensions, and measurements mentioned on our site are approximate and for illustration purposes only.

2.3 The packaging of the products may vary from the images shown on our site.

USE OF OUR SITE
Your use of our site is subject to our Terms of Website Use. Please take the time to read and understand these terms as they apply to you.

HOW WE USE YOUR PERSONAL INFORMATION

We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please read this policy carefully to understand how we collect, use, and protect your personal information.

MODIFICATION OF THESE TERMS

3.1 We reserve the right to revise these Terms and Conditions under the following circumstances:

(a) Changes in payment methods accepted by us;
(b) Changes in relevant laws and regulations;
(c) Changes in the range of products and services we provide.

EVENTS BEYOND OUR CONTROL

4.1 We shall not be liable for any failure or delay in performing our obligations under a transaction caused by an Event Beyond Our Control. An Event Beyond Our Control is defined in clause 17.2 below.

4.2 An "Event Beyond Our Control" refers to any event or circumstance beyond our reasonable control, including but not limited to strikes, lockouts, acts of third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster, or failure of public or private telecommunications networks, or impossibility of using railways, shipping, aircraft, motor transport, or other means of public or private transport.

4.3 If an Event Beyond Our Control occurs, affecting our performance of obligations under a transaction:

(a) We will contact you as soon as reasonably possible to notify you;
(b) Our obligations under the contract will be suspended, and the time for performance will be extended for the duration of the Event Beyond Our Control. If the event affects the delivery of products, we will arrange a new delivery date with you after the event concludes.

COMMUNICATION BETWEEN US

5.1 Forshall include email correspondence.

5.2 If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can use the following methods:

Email: Send your written communication to info@primeproducts.gr
Pre-paid Post: Send you all communications in writing, including notices and notifications, "in writing" r written communication to Prime Products Ltd at the following address:
90, D. Moutsopoulou Str.,
18541 Piraeus,
GREECE.

We will confirm receipt of your communication by contacting you in writing, typically via email. This confirmation serves as acknowledgment of your message. If you are a consumer exercising your right to cancel under clause 9, please refer to clause 9 for specific instructions on how to inform us of the cancellation.

5.3 If we need to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

OTHER IMPORTANT TERMS

6.1 We may transfer our rights and obligations under a Transaction to another organization, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.

6.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

6.3 This Transaction is between you and us. No other person shall have any rights to enforce any of its terms.

6.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

6.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

6.6 If you are a consumer, please note that these Terms are governed by Greek law. This means a Transaction for the purchase of Products through Our site and any dispute or claim arising out of or in connection with it will be governed by Greek law. You and we both agree that the Greek courts will have non-exclusive jurisdiction. If you are a business, these Terms are governed by Greek law. This means that a Transaction, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-transactional disputes or claims), will be governed by Greek law. We both agree to the exclusive jurisdiction of the Greek courts.

6.7 These Terms and Conditions, together with our Terms of website use and Privacy Policy, your order, and our acceptance, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorized representative about the nature or quality of any goods offered for sale by us. Except for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Contact:
For any queries regarding the website's Terms of Use, you can contact us at info@primeproducts.gr